Moving beyond the mean and standard deviations


Posted by Adrian Tay August 28, 2017

Advanced analytics gives CFOs a new language

In a recent quarterly survey of finance execs, 45 percent of surveyed CFOs say they have already made investments in finance and accounting analytics, and about 52 percent say they will invest more in the future. The financial services sector shows the highest levels of past investment among respondents, at 64 percent, with the health care sector highest for future investment at 71 percent.1

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Shift-fix vs. fix-shift: With R&CA, the answer is clear


Posted by Peter Lowes and Anthony Abbattista August 17, 2017

Does a process need to be improved before migrating it to a new technology platform or operating model (fix-shift)? Or should the process be moved to the future environment and then fixed (shift-fix)? That choice, long debated in the business process outsourcing (BPO), offshoring, and shared services worlds, is now confronting decision-makers as they deploy robotics and cognitive automation (R&CA).

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Know your R&CA objectives


Posted by Peter Lowes and Anthony Abbattista August 10, 2017

Robotics and cognitive automation (R&CA)-driven technologies are already working alongside humans in many settings, replicating their actions and judgment to perform routine tasks at lower cost. I believe R&CA is going to become a dominant business driver in just three short years, so companies should be setting their R&CA strategies now.

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The HR cognitive advantage


Posted by Rajesh Attra and Greg Vert July 21, 2017

In our first post on this topic, we addressed the question: Can robots replace HR? While the answer is “not entirely,” there is no doubt this technology represents both a significant disruptor and opportunity for HR. To back it up, our team has spent the last couple months working with early adopter clients and deploying internal Deloitte pilots to better understand the potential of robotics and cognitive solutions within the HR function. Our experience to date indicates there are three primary capabilities where digital options should be considered to supplement and augment the human talent in HR.

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A new cognitive era: The rise of machine intelligence


Posted by Rajeev Ronanki July 13, 2017

Artificial intelligence (AI) has long been the technology of the future – and the future is fast approaching. As AI matures to become an imminent force of change, in its shadows, machine intelligence (MI) is already enabling organizations to quickly reap the benefits of emulated human intelligence through targeted applications. MI and AI aren’t so different – where AI broadly tries to emulate general human reasoning, MI specializes in the applying human logic and reasoning to specific tasks and processes. Deloitte’s eighth Tech Trends report reveals that machine intelligence (MI) is a trend to watch in 2017. MI will likely become omnipresent as three primary forces converge – the same factors paving the way for ubiquitous AI:

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A smartphone-enabled journey toward a healthier future


Posted by Preeta Banerjee on January 06, 2017

Most of us love traveling. What about a journey inside the human body? Movies such as “Fantastic Voyage,” where shrinking to microscopic size allows humans to enter a patient’s body to save his life, may still be in the realm of science fiction, but to some extent, the vision has been realized via modern endoscopic techniques. Technology to monitor the body from inside and to deliver medicine to the exact spot of the disease or injury might change the way illnesses are prevented and cured in future.

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